Check out the variety of programs you can take part in. There is something for everyone!
Find information on registration dates, programs, services, memberships, cancellation policies, and more.
Program Registration
Spring Summer Registration opened in early April.
Feedback
Do you have a comment, suggestion or feedback? We’d like to hear what you think!
Registered Programs
We offer a wide variety of recreational activities for people of all ages – from cuisine to fine arts, swimming to soccer, bridge to French, and tennis to skating.
Cancellations, Refunds and Credits
Cancellation Policy
Camps
- All weekly camp withdrawal/refunds must must be requested by 8:00pm the Monday one week prior to the start of camp.
- All daily camp registration withdrawals/refunds must be requested 72 hours prior to the start of camp.
Programs
- Courses (excluding camps) that are four classes or more, withdrawals/refunds must be requested prior to the second class. After the second class, credits/refunds are granted only for cases of illness supported by a doctor’s note (other compassionate reasons may be considered).
- Courses with three classes or less, or that require 100% attendance, withdrawals/refunds must be requested at least 72 hours prior to the start of the course.
Registered Drop-ins
- For single session bookings (i.e. fitness studio, group fitness and lane swimming) withdrawals/refunds must be requested at least four hours prior to start of the session.
Birthday Parties
- Birthday party withdrawals/refunds must be requested by 12:00pm on the Saturday two weeks prior to the party.
Court Rentals
- Court rental cancellations must be requested at least four hours prior to the rental time.
Course Cancellation
Programs with insufficient registration will be cancelled and a full refund or credit will be issued. Credits will be issued if a program is cancelled due to to service interruption including severe weather, power outages, work stoppages, or staff availability.
Credits/Refunds
Credits or refunds will not be provided, nor make-up classes scheduled for absences due to seasonal illness, vacation, and inclement weather, providing the service remains available to the public. Requests made outside of the cancellation policy will not be granted unless there is a medical or compassionate reason and is approved by the program supervisor. Proof of medical or compassionate reason may be required.
Waitlist
Ask to have your name put on a waitlist, if a space becomes available we will call you.
Waitlists are monitored continuously and if a space becomes available it will be offered in order of time waitlisted. You will be contacted using the primary phone number on your account. General program waitlist offers are called and then held until 6:00 p.m. the following day. Staff reserve the right to reduce the amount of time a waitlist is held for activities starting within three days (72 hours).
Ways to Register
There are 3 Ways to Register!
1. Online:
Register directly and conveniently online 24 hours a day. This is the quickest way to acquire a spot in high demand programs. Visa, MasterCard, and American Express are accepted online. Visit oakbayrec.perfectmind.com to login or create an account.
For specific online registration information, please visit the Navigating Online Registration webpage.
2. Phone:
Phone one of our three Reception desks and a Receptionist would be happy to assist you:
- Oak Bay Recreation Centre: 250-595-7946
- Henderson Recreation Centre: 250-370-7200
- Monterey Recreation Centre: 250-370-7300
3. In Person
Visit one of our three Reception desks and our friendly Reception staff would be happy to assist you:
- Oak Bay Recreation Centre: 1975 Bee Street
- Henderson Recreation Centre: 2291 Cedar Hill X Road
- Monterey Recreation Centre: 1442 Monterey Avenue
*Please add communication@xplorrecreation.com and registrationinfo@oakbay.ca to your email safe list to receive login information, registration confirmations, and receipts.
Prior to registration day, please ensure each family member is added to your account and test your online login. For assistance, please contact Reception.
Recreation Contractor Course Proposal
Are you a contractor and interested in teaching a program at an Oak Bay Parks, Recreation and Culture facility? Complete a Course Proposal form and one of our coordinators will contact you.
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