The Oak Bay Police Department (OBPD) has launched a Community Survey and are asking residents of Oak Bay to share their experiences, opinions and perspectives about policing in Oak Bay.
The survey is intended to allow Oak Bay residents to share their opinions about the service provided by the OBPD as well as provide direction for the future.
As the OBPD looks to the future and responds to changes in policing, the Department is seeking resident input on several initiatives, including online reporting, new facilities for Oak Bay’s emergency services, and being more visible in the community at community events and out on patrol.
Randomly selected households throughout Oak Bay will be receiving a letter in the mail asking for them to participate by completing an online survey. As only a sample of residents have been selected (approximately one in four households), OBPD is hoping that those who received the survey invitation will complete the survey. Residents will be asked to fill in a confidential online survey hosted by Malatest. If you did not received a survey but would like to provide your feedback, you can take the survey at https://www.oakbaypolicesurvey.ca/.
Frequently Asked Questioons
Who is conducting the survey?
Oak Bay PD has hired R.A. Malatest & Associates Ltd., a Victoria-based research company to complete this survey. Malatest has provided survey services in the Greater Victoria region for more than 40 years.
Who is being surveyed? How was I chosen to complete the survey?
A randomly sampled set of households in Oak Bay have been selected to complete the survey, using Canada Post address records. Approximately one in four households in the region have been selected to complete the survey.
I was not sampled, can I complete the survey?
Yes. You can fill out the survey at https://www.oakbaypolicesurvey.ca/
How long with the survey take?
The survey will take approximately 10 minutes.
How did R.A. Malatest & Associates Ltd. obtain my contact information?
Malatest used Canada Post address records, which only record the address and not any personal information about who lives there.
What happens to my answers?
All data collected by Malatest is kept confidential and no individual answers are publicly released.
How is my privacy protected?
All your survey responses will have their personally-identifying data removed and answers will be aggregated together to ensure confidentiality.
Can I be removed from the survey?
Yes, you can decline to participate. If you have already completed the survey and wish for your answers to be deleted, please contact the Malatest coordinator (Corey Burger at 250-384-2770 ext 415 or c.burger@malatest.com).
Can I complete the survey in another language?
Yes, you can choose the language drop down to automatically translate the survey into different languages.
When will the results of the survey be available?
It is anticipated that the results of the survey will be available by late Fall 2026.