Winter Storm and Service Impacts

December 23, 2022

Last updated on December 30, 2022 at 1:25 p.m. 

Service Impacts

Leaf Pickup Delay. Due to unforeseen breakdowns and inclement weather Oak Bay Public Works is behind on the annual leaf pickup. Leaf pickup is continuing and Public Works anticipates completing all areas by late January. We apologize for the inconvenience. 

Garbage missed due to the snow event. Effected routes 3N, 4N, 5N, 1S and 2S. Impacted residents can either bring their excess garbage to the Public Works Yard Depot at 1771 Elgin Road or stockpile it until their next pickup and put the excess out on that day.


What to do if your garbage is not collected

In the event that your garbage is not collected, you can keep it until your next collection day as there are no limits as to what you can put out or you can drop it off at the Public Works Yard. The hours for the Public Works Yard are Monday to Friday, 8:00 a.m. to 3:00 p.m., Saturday, 8:00 a.m. to 3:00 p.m. The hours on December 24 and December 31 are 8:00 a.m. - 12:00 p.m.

Looking for your next collection date? Visit our Collection Service and Schedule page to look up your adresses next collection date.

Do your part – Clear your sidewalks

Residents are reminded that they are required to clear ice and snow from the sidewalks in front of their residences as stated in the Streets and Traffic Bylaw. If you are going to be away for a period of time, we encourage residents make arrangements with a neighbour to clean your section of the sidewalk.

Tips for snow removal

  • If possible, do not park your vehicle on the street. Having cars off the street makes it much easier for the snow plow to get through.
  • Please give our crews lots of room. Whether plow drivers or crews working on broken water mains, please give our crews the space they need to do their jobs.
  • Always face traffic on roadways where there are no sidewalks or the sidewalks are impassable due to snow and wear bright reflective clothing when walking at night.
  • Please shovel any catch basins if they are in front of your home. After a snow event when temperatures begin to rise will allow snow to melt and it will began to drain into the storm system and will reduce the chance of flooding and icing in the road. In turn will reduce the chance of flooding your own property
  • Please place the snow on the right side of your driveway as you face the road. This will keep snow plows from filling in your driveway as they clear the roads.
  • Don’t forget your four-legged friends! The salt that is used can be aggravating to their paw pads, be sure to check on their paws when you return from a walk.

Adopt a Catch Basin to prevent flooding

Please clear the snow from catch basins on the street to help give the water a place to drain, prevent flooding and icing. Please also check drains around your home to make sure they are clear and the melting snow and rain have a place to go.

Contact Public Works

You can contact Public Works by phone at 250-598-4501.
Their hours are:  Monday to Friday, 8:00 a.m. to 3:30 p.m. If you call outside of these hours, you will be redirected to the afterhours line.

Follow weather updates