Collection Service & Schedule
All residential households that have garbage, kitchen waste and recyclables picked up by the Municipality must bring the totes and blue boxes to the curbside on collection day by 7:30 am. All residents receiving curbside service must have specially designed wheeled totes that are sold by Oak Bay Public Works.
Residents may obtain a card from Oak Bay Public Works or use the search tool above. Please note that the search tool works best when no punctuation is used when inputing your address. Whenever possible, please use the drop-down menu when entering your street name.
How to use the service
- Refer to the Curbside Garbage/Recycle Schedule for collection dates or use the search tool above.
- Purchase the totes and boxes:
- NOTE - Tote and bag sales currently suspended due to COVID-19 related municipal facilities closures. See Engineering and Public Works for details.
- Totes can be purchased from the Public Works Yard, 1771 Elgin Road, Monday to Friday, from 8:00 am to 4:30 pm, and on Saturday from 8:00 am to 3:00pm, excluding holidays.
A roll of 100 bio bags can also be purchased at cost for $14.23 including tax.
- Grey Tote: Household garbage - $95 including tax
- Blue Tote: Mixed waste paper - $95 including tax
- Green Tote: Kitchen waste - $95 including tax
- Place the totes and boxes at curbside for collection on the day of the scheduled pickup
- Garbage, kitchen waste, recycling totes and boxes must be placed at the curbside before 7:30 am on the scheduled collection day.
- All containers must be placed on the driveway of the property, near the curb, without obstructing pedestrian traffic.
- If a householder has medical exemption, totes will be collected from a mutually agreed upon location.
- Make sure it really is garbage! Do not place items that are banned from the Hartland landfill in the grey garbage tote. These banned items will not be collected. Information on hazardous or banned material can be found on the Hazardous Material page.
What may be left at curbside on collection day
Green Tote / Organic Waste: The green wheeled tote is used organic kitchen waste, which should be placed compostable bag prior to placing in the tote. Organic kitchen waste includes:
- fruit and vegetable scraps
- food left-overs and dinner plate scrapings
- meat, fish, giblets, bones, and eggshells
- dairy products, butter and mayonnaise
- bread, cereal, grains, pasta, pizza and baked goods
- soiled paper towels, soiled paper food packaging and ice cream cartons
- used paper cups and paper plates
- coffee grounds and tea bags
- solidified fat and grease
- baking ingredients, herbs and spices
- house plants, cut and dried flowers
- nuts and shells.
Kitchen waste does not include:
- yard and garden waste
- plastic bags, plastic wrap, Styrofoam, foil wrap, foil pouches or foil pie plates
- metal cans and glass jars
- cereal and cracker box liners
- chip and cookie bags
- pet food bags and other lined bags
- butter wrappers
- dental floss
- rubber bands
- soiled diapers, baby wipes, sanitary hygiene products and condoms
- dryer lint and anti-static dryer sheets
- cigarettes and cigarette butts
- vacuum cleaner contents and bags
- pet feces, other feces, and pet litter box material
Blue Tote/ Mixed Waste Paper: The blue wheeled tote contents may include paper, junk mail, newspapers, cereal boxes, and magazines. DO NOT include cardboard, soiled, or foiled papers. Mixed waste paper will only be picked up at curbside if contained in a blue wheeled tote.
Blue Box / Glass, Metal, and Hard Plastic Recyclables: The blue box is used for most recyclable items not paper-related. Acceptable items include (Check the CRD Blue-Box Webpage for current complete listing):
- Rigid plastic packaging from consumer goods (e.g. electronics, tools), food (e.g. salads, baked goods), empty CD/DVD/VHS protective cases
- Rigid plastic containers, including milk jugs, yogurt and margarine containers, shampoo/liquid soap bottles, cleaning product containers, pill/vitamin bottles, clean plant pots
- Plastic and metal lids
- Glass bottles and jars
- Aluminum and tin cans
- Foil and foil plates (no food residue)
- NO plastic bags or Styrofoam
- NO Containers used for pesticides, herbicides, paint, solvent, fuel, motor oil, lubricants, caustic cleaning products or any hazardous materials.
Grey Tote / Household Garbage: This includes all items that cannot be recycled or composted in other totes or boxes, except items that are banned from the CRD Hartland landfill. For more detailed information, please visit the CRD website.
Corrugated Cardboard: should be flattened and cut or folded to dimensions not greater than 18 inches x 36 inches. Bundles of cardboard should be tied together with twine or string (not tape or wire). Please place bundled cardboard at the curb beside the blue box.