Water is an essential resource. The measurement of Oak Bay water use is critical for distributing accurate delivery costs, efficient management and a sustainable approach to water conservation.
Water is measured in “units,” with one unit equal to 100 cubic feet, 623 gallons or 2,832 litres. All properties in the District of Oak Bay have water meters.
2025 Water Rates
There are two water rates approved annually by Municipal Council. There is a residential rate and one for properties with more than two apartments. The rates approved for 2024 are:
- Residential Rate: $4.27 per unit, including a basic charge of $313.90 per year ($0.86 per day).
- Buildings with more than two apartments: The consumption charge (per unit) remains the same. The basic charge is $156.95 per year ($0.43 per day) multiplied by the number of apartments.
When there is a change in ownership or occupancy and a special meter reading is requested, a charge of $30.00 will be added to the next utility bill.
Water Meters in Oak Bay
The District of Oak Bay’s policy is to not turn off any water meters. Once activated, it continues to be read and billed until the meter has been removed. This is a municipal standard across North America.
Water meters are key to helping both the District and users understand how much water is being used. Keeping them on also allows the District to detect water leaks and potential water theft.
Residents may request to shut off the water supply to their property for examples include:
- Finding the source of a water leak
- Construction or renovation work that affects plumbing systems
- Turning off irrigation systems
- Extended absences from a property.
In these cases, valves at the meter may be closed but the meter will continue to be read and billed.